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General Return Policy  

  • All merchandise other than textbooks may be refunded anytime with a valid receipt.
  • Without a receipt, a store credit will be issued at the current selling price.
  • Cash back on all merchandise credits will not exceed $10.00.
  • All merchandise must be in original condition. 

Software Return Policy  

  • Software must be unopened for exchange or refund.

  • Open software may be exchanged for identical item only.

Hardware Return Policy  

  • ALL computer hardware sales are FINAL!!!
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  • All defective computer hardware will be handled by UBC's computer department within seven days of purchase.  
  • After seven days, defective computer hardware will be handled by the manufacturer.

Textbook Return Policy  

  • We will be happy to issue a refund within the first two weeks of class (by February 10th) with a valid University Book Center receipt.

  • All textbook sales are final as of February 10, 2002.

  • Textbooks must be in original condition.

  • Refunds will be given in the form of payment received.

  • We cannot issue a refund without a receipt.

Return Policy Exceptions

  • Custom course materials, outlines, study guides, magazines, and prepaid phone cards are not returnable.

  • UBC Management reserves the right to determine the salability of all merchandise.


Buy Back Policy  

  • The best time to sell your books back is during finals week.

  • We will pay you 50% of the book's selling price, if it was requested by your professor for required use next term and the University Book center is not overstocked.

  • If the book does not meet this criteria, the prices we pay are based on the current national demand.

  • All books must be in good condition.

  • All CD-Roms and software must be included with the book.

  • Some books have little or no monetary value.  Out of print books and old editions are not in national demand and we can't buy them.

  • Study guides and workbooks are not eligible for Buy Back.

  • FOR THE PROTECTION OF THE STUDENTS ON OUR CAMPUS, WE ALWAYS REQUIRE THOSE SELLING BOOKS TO SHOW CURRENT STUDENT IDENTIFICATION.

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Barnes & Noble College Book Stores, Partners in Progress for University Book Center, University of Maryland.